We are happy to offer shipping to the European Union and the United States. Please review the details below for more information about our delivery process.



Shipping Methods and Delivery Times

• European Union:
• Standard Shipping via Spanish Post: 7–14 business days
• Expedited Shipping via DHL: 3–5 business days
• Shipping cost: Calculated at checkout based on your location and shipping method.

• United States:
• Standard Shipping via DHL or Spanish Post: 7–14 business days
• Expedited Shipping via DHL: 3–5 business days
• Shipping cost: Calculated at checkout based on your location and shipping method.

Please note: Delivery times may vary depending on your location, the shipping method selected, and any customs processing times.



Order Processing

• Orders are typically processed within 1–2 business days from the time of purchase.
• Orders placed after 2 PM (local time) will be processed the next business day.
• The pre-ordered products are made to order within 7 business days after payment and typically processed within 7–10 business days from the time of purchase.

International Shipping & Customs

• All shipments are subject to customs inspection and may be subject to import duties and taxes. These charges are the responsibility of the customer and are not included in the product price or shipping fees.
• Please check with your local customs office for more information on customs regulations and import duties in your country.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment through DHL or Spanish Post.



Free Shipping

We offer free standard shipping on orders over a certain amount. Please check our promotions page or contact customer service for more details on eligibility.



Packaging and Handling

All orders are carefully packaged by our team to ensure that your items arrive in perfect condition. We use sturdy packaging materials and take special care with fragile items. If you have any special packaging requests, please feel free to contact us before placing your order.



Returns and Exchanges

For details on returns and exchanges, please visit our Return Policy page.